Pilot underway · for surgeons, clinics & hospitals
Your patients are never alone after surgery.
Melav sends each patient their surgeon's instructions by SMS from day −15 to day +15, answers their practical questions from those instructions with MelavIA, and sends you their answers. No app to install.
15-minute demo. No commitment.
- No app
- Answers sent to the surgeon
- 7 languages
- Hosted in the EU
Patient Timeline
Day -15
Preparation
Day -3
Check-in
Day -1
Pre-op
Surgery
Procedure
Day +1
Recovery
Day +3
Follow-up
Recent activity
Live demo
Live it from both sides, in 30 seconds.
Emily had a rhinoseptoplasty three days ago. Open her SMS, choose her answers, and see what Dr. Anderson receives.
- 1Open the SMS
- 2Fill in the J+3 check-in
- 3See what the surgeon receives
Patient's phone
Tuesday, July 7
09:00
Tap the message ↑
Surgeon's dashboard
Today
Answers received · 2
Operations this week · 2
To remind · 1
A clear pathway around surgery
Each patient follows a structured timeline from 15 days before to 15 days after surgery. At each step, they receive a secure link by SMS, confirm their identity, and complete an adaptive check-in. Their answers go to the surgical team.
Day −15
Information sheet, pre-op checklist
Inform & prepare
Day −3
Medications, practical prep
Finalize preparation
Day −1
Fasting, last-minute reminders
Final reminders
Surgery
Procedure day
No message sent
Day +1
Day +1 questionnaire
First update after surgery
Day +3
Day +3 questionnaire
Recovery follow-up
Day +7
Day +7 questionnaire
One week after surgery
Day +15
Final report, satisfaction survey
Pathway closure
- Day −15Information sheet, pre-op checklistInform & prepare
- Day −3Medications, practical prepFinalize preparation
- Day −1Fasting, last-minute remindersFinal reminders
- SurgeryProcedure dayNo message sent
- Day +1Day +1 questionnaireFirst update after surgery
- Day +3Day +3 questionnaireRecovery follow-up
- Day +7Day +7 questionnaireOne week after surgery
- Day +15Final report, satisfaction surveyPathway closure
Patients access each step via a secure link sent by SMS. No app download, no password. Templates are fully customizable by each surgeon while maintaining a consistent structure across the facility.
Features
Everything the follow-up needs. Nothing you have to chase.
Answers received
All answers in one place
Every answer lands on your dashboard, dated and linked to its step in the journey: answers received, operations this week, patients to remind.
J-1 report · Tomorrow
Pre-anesthesia questionnaire & J-1 report
Collected at J-15. The day before, the J-1 report lists tomorrow's patients with their completed questionnaire, ready to print.
Your pain went from 7 to 3
Pain (0–10) · J+1 → J+15
Recovery the patient can see
After each step, patients see the curve of their own answers. Progress becomes visible, and so does reassurance.
- 18:00Reminder if today's form isn't filled
- J-7One-off follow-up if preparation is missing
- ×3Failed deliveries → number flagged unreachable
- J+19Satisfaction reminder with the final report
Nobody slips through the cracks
Reminders, follow-ups and unreachable numbers are handled automatically, and shown to you when they need a human.
MelavIA · try it
Ask MelavIA a question.
MelavIA only answers practical questions (preparation, timings, documents), from the surgeon's instructions. It gives no medical advice.
MelavIA
Dr. Anderson's assistant
Try one of these questions
MelavIA is an AI. It does not replace your care team: medical decisions remain with the doctor.
Solutions
One follow-up, two ways to win.
Melav is sold to independent surgeons and to the private clinics where they operate.
Security
Built for health data from day one.
What your DPO and your IT team will ask, answered upfront.
Hosted in the EU
Database and processing in Belgium and the Netherlands since October 2026.
HDS in progress
Our database runs on HDS-certified infrastructure; Melav's own certification is underway.
No identity sent to AI
No name, no ID number in any AI request.
Everything is traced
Every access, export and role change is logged.
FAQ
Frequently asked questions about post-operative follow-up
Everything surgeons, clinics and hospitals ask us about remote peri-operative patient follow-up.
Founders
Built by a surgeon and an engineer.
Melav was designed from real clinical experience and technical expertise, to solve the daily friction of peri-operative follow-up.
Dr Marc Boukhris
Co-founder • Surgeon
Practicing surgeon with firsthand experience of the communication gaps and breaks in the peri-operative pathway. Melav was created to bring structure, visibility, and clarity to follow-up.
Connect on LinkedIn
Davy Devico
Co-founder • Product & Engineering
Full-stack engineer focused on building reliable, secure, and traceable healthcare systems, with AI guardrails built in from the start. Designed Melav to translate clinical workflows into structured digital protocols.
Connect on LinkedInWe built Melav to bring clarity, accountability, and peace of mind to surgical teams.
Bring peace of mind to your post-op follow-up
See the patient side, the surgeon side and MelavIA live, in a 15-minute demo.
See the platform in action with a live walkthrough.