The AI-powered platform for post-operative patient follow-up.
Melav uses AI to answer patients 24/7, detect post-surgery complications early, and give surgeons an instant clinical summary — from day −15 to day +15.
15-minute demo. No commitment.
No app download · AI patient chat · 5 languages · Full RTL support
Patient Timeline
Day -15
Preparation
Day -3
Check-in
Day -1
Pre-op
Surgery
Procedure
Day +1
Recovery
Day +3
Follow-up
Recent Submissions
“Recovery on track. Pain decreasing. No alerts since Day +1.”
A clear pathway around surgery
Each patient follows a structured timeline from 15 days before to 15 days after surgery. At each step, they receive a secure link via WhatsApp, confirm their identity, and complete an adaptive check-in — generating a clear signal for the clinical team.
Day −15
Information sheet, pre-op checklist
Inform & prepare
Day −3
Medications, practical prep
Finalize preparation
Day −1
Fasting, last-minute reminders
Final reminders
Surgery
Procedure day
No message sent
Day +1
Safety questionnaire, symptoms
Immediate monitoring
Day +3
Symptom tracking, daily scores
Close follow-up
Day +7
Recovery assessment
Medium-term check
Day +15
Final report, satisfaction survey
Pathway closure
Day −15
Information sheet, pre-op checklist
Inform & prepare
Day −3
Medications, practical prep
Finalize preparation
Day −1
Fasting, last-minute reminders
Final reminders
Surgery
Procedure day
No message sent
Day +1
Safety questionnaire, symptoms
Immediate monitoring
Day +3
Symptom tracking, daily scores
Close follow-up
Day +7
Recovery assessment
Medium-term check
Day +15
Final report, satisfaction survey
Pathway closure
Patients access each step via a secure link sent by WhatsApp — no app download, no password. Templates are fully customizable by each surgeon while maintaining a consistent clinic-wide structure.
From protocol to action — powered by AI.
Melav structures peri-operative communication into automated workflows — and uses AI to respond to patients, summarize clinical journeys, and generate care protocols.
Secure links via WhatsApp or SMS
Timed, unique access — no app, no account, no password.
Real-time dashboard
All patients at a glance with OK / Attention / Alert signals.
AI-powered status scoring
Responses analyzed server-side by AI to generate a clear clinical signal — OK, Attention, or Alert.
AI patient assistant
Patients get instant answers 24/7 from an AI trained on their surgeon's protocol. Never gives medical advice — only redirects to validated content.
Four ways AI works in Melav
All medically safe. No diagnosis. No hallucination.
24/7 AI patient assistant
Patients ask questions in plain language. The AI answers only from the surgeon's validated protocol. If a symptom is described, it redirects to the monitoring form — never gives advice.
Personalized AI message after each form
After every submission, the patient receives a short AI-generated message adapted to their clinical status. Reassuring if OK, attentive if Alert. Always falls back to safe content if uncertain.
AI summary of the patient journey
The surgeon gets a structured AI summary of the full follow-up: overall status, trend, key findings, alert items. Generated from raw data — no medical advice, no interpretation.
AI-generated care protocols
Surgeons and admins generate complete follow-up protocols in minutes. The AI adapts content to the surgery type, specialty, and language. Always requires human validation before going live.
AI patient message
After every form, the patient gets a personal AI message.
Once a patient submits their follow-up form, Melav instantly generates a short, personalized message — adapted to their clinical status and recovery stage. Reassuring if things look good, attentive if something stands out.
- Generated from the surgeon's validated protocol — not generic
- 5 languages supported, including Arabic with full RTL
- Always includes a medical disclaimer · Never replaces clinical advice
Clinical overview
Real-time visibility. Zero noise.
All patients on track. No alerts. No unnecessary calls.
- The system filters normal recovery automatically
- You intervene only when needed
- Silence is intentional.
Traceability
Every step documented. Fully reviewable.
From patient-reported symptoms to system status updates, all interactions are logged and time-stamped.
- Complete follow-up timeline
- Structured clinical inputs
- Audit-friendly history
Structured reporting
Structured forms — with AI guidance alongside.
Patients fill structured medical forms at each step. Between forms, an AI assistant answers their questions 24/7 — based only on their surgeon's validated protocol. Structured data + AI support, not one or the other.
Structured responses + AI assistance — both working together.
Built for private surgical practices
- Reduce unnecessary follow-up calls
- Detect complications earlier
- Standardize follow-up protocols
- Improve medico-legal documentation
- AI answers patients 24/7 — so you don't have to
- Instant AI summary of every patient's journey
FAQ
Frequently asked questions about post-operative follow-up
Everything clinics and surgeons ask us about remote peri-operative patient monitoring.
Founders
Built by a surgeon and an engineer.
Melav was designed from real clinical experience and technical expertise — to solve the daily friction of peri-operative follow-up.
Dr Marc Boukhris
Co-founder • Surgeon
Practicing surgeon with firsthand experience of the communication gaps and risks in peri-operative care. Melav was created to bring structure, visibility, and clinical clarity to follow-up.
Connect on LinkedIn
Davy Devico
Co-founder • Product & Engineering
Full-stack engineer focused on building reliable, secure, and traceable healthcare systems — with AI guardrails designed from the ground up for medical use. Designed Melav to translate clinical workflows into structured digital protocols.
Connect on LinkedInWe built Melav to bring clarity, accountability, and peace of mind to surgical teams.
Bring AI to your peri-operative follow-up
See the AI features live — in a 15-minute demo.
See the platform in action with a live walkthrough.